Marg Career Library - Receptionists and Information Clerks

Overview:

Answer questions and provide information to the general public, customers, visitors, and other interested parties about the organization's operations and the locations of departments, offices, and personnel.

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Job Responsibilities:

Use a computer, the mail, or a facsimile machine to send information or documents to customers.
Prepare mail, messages, or courier deliveries by collecting, sorting, distributing, or preparing mail, messages, or courier deliveries.
Listen to and resolve client or public problems.
Give details about the business, such as where departments or offices are located, who works for the company, and what services are offered.
Analyze data to find answers to issues posed by customers or the general public.
Persons entering the establishment should be greeted, the nature and purpose of their visit should be determined, and they should be directed or escorted to certain places.
Maintain and update appointment calendars as well as schedule appointments.
Activate the telephone switch

Overview
Job Responsibilities

Receptionists and Information Clerks

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